Legal notice

Article 1 - Definitions

In these terms and conditions, the following definitions apply:

  • Reflection Period: The period within which the consumer can exercise their right of withdrawal.

  • Consumer: The natural person not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur.

  • Day: Calendar day.

  • Duration Transaction: A distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.

  • Durable Medium: Any instrument that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.

  • Right of Withdrawal: The possibility for the consumer to cancel the distance contract within the reflection period.

  • Entrepreneur: The natural or legal person who offers products and/or services at a distance to consumers.

  • Distance Contract: An agreement whereby, within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, up to and including the conclusion of the agreement, use is made exclusively of one or more techniques for distance communication.

  • Technique for Distance Communication: A means that can be used to conclude an agreement without the consumer and entrepreneur having to be together in the same space at the same time.

  • General Terms and Conditions: The present general terms and conditions of the entrepreneur.

Article 2 - Identity of the Entrepreneur

Email address: info@sacretee.com (Note: Assuming this is the new address)
Chamber of Commerce (KVK): 28110607
Address: Morsweg 55F, 2312AB Leiden, The Netherlands
VAT Number: NL002042853B67

Article 3 - Applicability

  1. These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract and order concluded between the entrepreneur and the consumer.

  2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed at the entrepreneur's premises and that they will be sent to the consumer free of charge upon request as soon as possible.

  3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable medium. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be inspected electronically and that they will be sent to the consumer free of charge upon request, either electronically or in another manner.

  4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply accordingly.

Article 4 - The Offer

  1. If an offer has a limited validity period or is made subject to conditions, this will be explicitly stated in the offer.

  2. The offer is without obligation. The entrepreneur is entitled to change and adjust the offer.

  3. The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to allow for a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the offered products and/or services. Apparent mistakes or apparent errors in the offer are not binding on the entrepreneur.

  4. All images, specifications, and data in the offer are indicative and cannot give rise to compensation or dissolution of the agreement.

  5. Images of products are a true representation of the offered products. The entrepreneur cannot guarantee that the displayed colours exactly match the actual colours of the products.

  6. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This pertains in particular to:

    • The price, excluding clearance costs and import tax. These additional costs are for the account and risk of the customer. The postal and/or courier service applies the special arrangement for postal and courier services regarding import. This arrangement applies when the goods are imported into the destination EU country, which is the case here. The postal and/or courier service will collect VAT (along with any clearance costs) from the recipient of the goods.

    • Any shipping costs.

    • The way in which the contract will be concluded and what actions are required for this.

    • Whether the right of cancellation is applicable.

    • The method of payment, delivery, and execution of the contract.

    • The period for acceptance of the offer, or the period within which the entrepreneur guarantees the price.

    • The rate for distance communication if the cost of using the technique for distance communication is calculated on a basis other than the regular basic rate for the communication medium used.

    • Whether the contract will be archived after conclusion and, if so, how it can be consulted by the consumer.

    • The way in which the consumer can check and, if necessary, correct the information provided by them in the contract before the contract is concluded.

    • Any languages other than Dutch in which the contract can be concluded.

    • The codes of conduct to which the entrepreneur has submitted and the way in which the consumer can consult these codes of conduct electronically.

    • The minimum duration of the distance contract in the case of a fixed-term contract.

    • (Optional): Available sizes, colours, types of materials.

Article 5 - The Agreement

  1. The agreement is concluded, subject to the provisions in paragraph 4, at the moment the consumer accepts the offer and meets the conditions set therein.

  2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm the receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the agreement.

  3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and will ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures to that end.

  4. The entrepreneur may – within legal frameworks – investigate whether the consumer can meet their payment obligations, as well as all those facts and factors that are important for responsibly entering into the distance contract. If, on the basis of this investigation, the entrepreneur has good grounds not to enter into the agreement, they are entitled to refuse an order or request on motivated grounds or to attach special conditions to the execution.

  5. The entrepreneur will send along with the product or service to the consumer the following information, in writing or in such a way that the consumer can store it in an accessible manner on a durable medium:

    1. the conditions under which and the way in which the consumer can make use of the right of withdrawal, or a clear statement concerning the exclusion of the right of withdrawal;

    2. information about guarantees and existing after-sales service;

    3. the data included in Article 4, paragraph 3 of these terms and conditions, unless the entrepreneur has already provided this data to the consumer before the conclusion of the agreement;

    4. the conditions for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration.

  6. In the case of an agreement entered into for a definite period, the provision in the previous paragraph applies only to the first delivery.

  7. Every agreement is entered into under the suspensive condition of sufficient availability of the products concerned.

Article 6 - Right of Withdrawal

  1. When purchasing products, the consumer has the possibility to dissolve the agreement within 14 days. This reflection period starts on the day after receipt of the product by the consumer or a representative previously designated by the consumer and made known to the entrepreneur.

  2. During the reflection period, the consumer will handle the product and packaging carefully. They will only unpack or use the product to the extent necessary to assess whether they wish to keep the product. If they make use of their right of withdrawal, they will return the product with all supplied accessories and – if reasonably possible – in its original state and packaging to the entrepreneur, in accordance with the reasonable and clear instructions provided by the entrepreneur.

  3. If the consumer wishes to make use of their right of withdrawal, they must inform the entrepreneur of this within 14 days after receipt of the product. The consumer must do this by means of a written notification/email. After the consumer has indicated that they wish to make use of their right of withdrawal, they must return the product within 14 days. The consumer must prove that the delivered goods were sent back in time, for example by means of proof of shipment.

  4. If, after the expiry of the periods mentioned in paragraphs 2 and 3, the consumer has not indicated that they wish to make use of their right of withdrawal or has not returned the product to the entrepreneur, the sale is finalised.

Article 7 - Costs in Case of Withdrawal

  1. If the consumer makes use of their right of withdrawal, the costs of return shipping will be borne by them.

  2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than within 14 days after withdrawal. This is provided that the product has already been returned to the entrepreneur or that conclusive proof of complete return can be provided.

Article 8 - Exclusion of Right of Withdrawal

  1. The entrepreneur can exclude the consumer's right of withdrawal for the products described in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the entrepreneur has clearly stated this in the offer, at least in time before the conclusion of the agreement.

  2. Exclusion of the right of withdrawal is only possible for products:

    1. that have been manufactured by the entrepreneur according to the consumer's specifications;

    2. that are clearly personal in nature;

    3. that, by their nature, cannot be returned;

    4. that can quickly spoil or deteriorate;

    5. whose price is bound to fluctuations in the financial market over which the entrepreneur has no influence;

    6. for individual newspapers and magazines;

    7. for audio and video recordings and computer software of which the consumer has broken the seal;

    8. for hygiene products of which the consumer has broken the seal.

  3. The exclusion of the right of withdrawal is only possible for services:

    1. concerning accommodation, transport, catering, or leisure activities to be performed on a specific date or during a specific period;

    2. whose delivery has begun with the express consent of the consumer before the withdrawal period has expired;

    3. that relate to bets and lotteries.

Article 9 - The Price

  1. During the validity period stated in the offer, the prices of the offered products and/or services may not be increased, except for price changes resulting from changes in VAT rates.

  2. Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market over which the entrepreneur has no influence, with variable prices. This link to fluctuations and the fact that any stated prices are guide prices will be stated in the offer.

  3. Price increases within 3 months after the conclusion of the agreement are only permitted if they result from legal regulations or provisions.

  4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:

    1. they result from legal regulations or provisions; or

    2. the consumer has the right to terminate the agreement on the day the price increase takes effect.

  5. The place of delivery within the meaning of Article 5(1) of the 1968 Value Added Tax Act is the country where the transport begins. In the present case, this delivery takes place outside the EU. The postal or courier service will then charge the customer import VAT or handling fees. Therefore, no VAT is charged by the entrepreneur.

  6. All prices are subject to typographical errors. No liability is accepted for the consequences of typographical and typesetting errors. In the event of typographical errors, the entrepreneur is not obliged to deliver the product at an incorrect price.

Article 10 - Conformity and Guarantee

  1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the existing legal regulations and/or government regulations on the date of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.

  2. A guarantee provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the agreement.

  3. Defective or incorrectly delivered products must be reported in writing to the entrepreneur within 14 days of delivery. Products must be returned in the original packaging and in new condition.

  4. The entrepreneur's guarantee period corresponds to the manufacturer's guarantee period. However, the entrepreneur is never responsible for the ultimate suitability of the products for any individual application by the consumer, nor for any advice regarding the use or application of the products.

  5. The guarantee does not apply if:

    • The consumer has repaired and/or adjusted the delivered products themselves or has had them repaired and/or adjusted by third parties.

    • The delivered products have been exposed to abnormal conditions or have otherwise been handled carelessly or contrary to the instructions of the entrepreneur and/or on the packaging.

    • The defect is wholly or partly the result of regulations which the government has enacted or will enact regarding the nature or quality of the materials used.

Disclaimer

The terms of this disclaimer apply to the website www.sacretee.com. By visiting this website and/or using the information offered on or via this website, you declare that you agree with this disclaimer.

Use of this website www.sacretee.com

The information on this website is intended for general informational purposes only. No rights can be derived from the information on this website. Although www.sacretee.com has exercised all reasonably possible care in compiling and maintaining this website and has used sources that are considered reliable, we cannot guarantee the accuracy, completeness, or timeliness of the information provided. www.sacretee.com does not guarantee that the website will function error-free or uninterrupted or be free of viruses. www.sacretee.com expressly disclaims any liability regarding the accuracy, completeness, and timeliness of the information provided and the (undisturbed) use of this website.

Information, products, and services from third parties:

The www.sacretee.com website contains links to websites of third parties, and we are not responsible for the content, use, or availability of these third-party websites. Your use of such links is at your own risk. The information on these websites has been compiled by sacretee.com with care but has not been checked for accuracy, adequacy, timeliness, or completeness. You are responsible yourself.

Intellectual property:

You are free to use the information on this website, as long as you do not copy, distribute, or otherwise use or misuse it. You may only reuse the information on this website in accordance with mandatory legal requirements. Without the express written permission of sacretee.com, it is not permitted to reuse text, images, or other materials on this website. The intellectual property rights rest with Sacretee.com.

Where applicable:

We strive to represent reality and the desired prices as accurately as possible in the prices listed on our website. Errors that arise and are recognisable as programming or typographical errors never constitute a reason to claim or accept a contract or agreement with sacretee.com. sacretee.com strives to keep its website as up-to-date as possible. Despite these efforts, if the information or content on this website is incomplete or incorrect, we cannot accept any liability for this.

The information and/or products on this website are offered without any form of guarantee or claim to accuracy. We reserve the right to modify, remove, or republish this material without prior notice. sacretee.com accepts no responsibility for information on websites to which we refer via hyperlinks.

sacretee.com reserves the right to modify the information offered on or via this website, including the text of this disclaimer, at any time without further notice. It is advisable to check periodically whether the information offered on or via this website, including the text of this disclaimer, has been changed.

Responsible disclosure:

Colin Pichel
sacretee.com

It can happen unexpectedly that there is a breach in the security of one of our systems. If you discover a security vulnerability, please report it to us as soon as possible.

If you discover a security vulnerability, do not exploit it. For example:

  • Infiltrating malicious software;

  • Copying, modifying, or deleting data or configurations of a system (an alternative is to create a directory listing or screenshot);

  • Making changes to the system;

  • Repeatedly accessing the system or sharing access with others;

  • Using what is known as "brute forcing" to gain access to systems;

  • Using Denial of Service attacks or social engineering.

Applicable law:

Dutch law applies to this website and this disclaimer. All disputes arising from or in connection with this disclaimer will be submitted exclusively to the competent court in the Netherlands.

Sacretee